Who we are
Suggested text: Our website address is: http://www.ajayinternet.com.
Ajay Internet Service (“we”, “our”, “us”) respects the privacy of its customers, partners, and website visitors. This Privacy Policy explains how we collect, use, disclose, and protect your information when you use our services, website, or communicate with us.
Information we are collect
We may collect the following types of information:
a) Personal Information
- Name, company name, designation
- Contact details (mobile number, email address, office address)
- Identity or KYC documents (if required for service activation)
b) Service & Technical Information
- IP address, bandwidth usage, network logs
- Connection details, service plans, installation location
- Device and browser information (for troubleshooting and security)
c) Billing & Payment Information
- Billing address, invoices, payment status
- Bank or payment-related information (processed via secure channels)
2. How We Use Your Information
We use the collected information to:
- Provide and activate broadband, leased line, and internet services
- Manage customer accounts, billing, and payments
- Offer technical support and resolve service issues
- Communicate service updates, maintenance notices, or offers
- Comply with legal, regulatory, and government requirements
3. Sharing of Information
We do not sell or rent your personal information. Information may be shared only:
- With authorized partners or vendors for service delivery
- With government authorities or law enforcement when legally required
- For network security, fraud prevention, or compliance purposes
Data Security
We implement reasonable technical and organizational measures to protect your data against:
- Unauthorized access
- Data loss or misuse
- Alteration or disclosure
However, no method of data transmission over the internet is 100% secure, and we cannot guarantee absolute security.
Data Retention
Customer information is retained only for as long as:
- Required to provide services
- Needed for billing, legal, or regulatory obligations
- Permitted under applicable Indian laws
Customer Rights
You have the right to:
- Request access to your personal data
- Request correction of incorrect information
- Raise concerns regarding misuse of data
Requests can be made by contacting us using the details below.
Cookies & Tracking (Website Only)
Our website may use cookies or similar technologies to:
- Improve user experience
- Analyze website traffic
You may choose to disable cookies through your browser settings.
8. Third-Party Links
Our website or communications may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites.
9. Changes to This Privacy Policy
Ajay Internet Service reserves the right to update or modify this Privacy Policy at any time. Changes will be effective immediately upon posting.